Information We Collect

To provide high-quality services, we may collect the following types of information:

●     Personal Identification Information: Your name, email address, phone number, and mailing address.

●     Vehicle Information: Vehicle identification number (VIN), make, model, year, and repair history.

●     Insurance Details: Information related to your insurance provider, policy number, and claims.

●     Digital Information: Your IP address, browser type, device type, and pages you visit on our website.

We collect this data to deliver a seamless experience and to ensure your satisfaction.

How We Use Your Information

We use your information to:

●     Provide and manage collision repair services tailored to your needs.

●     Communicate updates about your vehicle’s repair status.

●     Process insurance claims and work with insurance companies on your behalf.

●     Improve our website and services based on user feedback and behavior analytics.

●     Comply with legal obligations and protect our business rights.

Rest assured, your data will only be used for these legitimate purposes.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following cases:

●     Service Providers: With trusted third-party vendors, such as towing services or parts suppliers, to facilitate the services you request.

●     Insurance Companies: To streamline claim processing and ensure accurate repairs.

●     Legal Authorities: If required to comply with legal obligations or protect our rights.

We only share information necessary to deliver the best possible service to you.

Data Security

Your data's security is of utmost importance to us. We implement advanced security measures, including:

●     Industry-standard encryption protocols to protect data during transmission.

●     Regular audits of our systems to prevent unauthorized access.

●     Secure servers and firewalls to safeguard stored data.

By adopting these measures, we ensure your personal information remains protected at all times.

Your Rights

We empower you with control over your personal data. Depending on your location, you may exercise the following rights:

●     Access: Request a copy of the personal data we hold about you.

●     Correction: Update or correct inaccurate or incomplete information.

●     Deletion: Request the deletion of your personal data, subject to legal exceptions.

●     Objection: Object to specific processing activities under certain circumstances.

To exercise these rights, contact us using the details provided below. We are committed to assisting you promptly and transparently.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze traffic. These cookies help us improve functionality and provide personalized content. The types of cookies we use include:

●     Essential Cookies: Necessary for the website to function properly.

●     Performance Cookies: Used to analyze and improve website performance.

●     Marketing Cookies: Provide relevant advertisements based on your browsing history.

You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or legal requirements. When we make significant updates, we will notify you via email or by displaying a prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, we encourage you to reach out to us at:

European Collision Center

Phone: +1 (305) 661-2939

Email: info@europeancc.com

We are committed to protecting your privacy and ensuring your data is handled responsibly and securely.