CERTIFIED AUTO BODY SHOP
FAQ’S
REPAIRING ALL MAKES & MODELSFREQUENTLY ASKED QUESTIONS
HOW DO I KNOW EUROPEAN COLLISION CENTERS IS THE BEST IN SOUTH FLORIDA?
At European Collision Center you are part of the family. In addition, we hold top manufacture certifications, our technicians are the most skilled, our staff is professional and we uphold our Quality Promise. Click here to schedule an appointment or give us a call today at 305.661.2939. For additional insurance information, Click Here.
DOES EUROPEAN COLLISION REPAIR WORK WITH MY INSURANCE COMPANY?
At European Collision Center we work with all insurance companies. We will negotiate on your behalf to ensure all damages are properly assessed, and repaired. We will inform you of your consumer rights and work with you through every step of the repair process. Our Staff is here to help you make arrangements for a rental car if needed.
CAN I TAKE MY CAR TO ANY AUTO REPAIR FACILITY?
Yes, you can! In fact it is one of your consumer right. Contrary to what any insurance adjuster will tell you, you as the owner of the vehicle have the final say as to who performs repairs on your vehicle. Insurance companies will often try to steer the customer into a repair shop they have a contract with which sometimes may be subpar facilities. These repair shops do not have the certification and technology to give you the best quality repair. If you have questions, please don’t hesitate to contact us.
DO YOU ASSIST WITH GETTING A RENTAL CAR?
Yes, you can! In fact it is one of your consumer right. Contrary to what any insurance adjuster will tell you, you as the owner of the vehicle have the final say as to who performs repairs on your vehicle. Insurance companies will often try to steer the customer into a repair shop they have a contract with which sometimes may be subpar facilities. These repair shops do not have the certification and technology to give you the best quality repair. If you have questions, please don’t hesitate to contact us.
HOW LONG WILL THE REPAIRS TAKE?
Every repair is different, some will take 3 days while others may take up to 10 days depending on the severity of the accident. We always strive to complete the repairs in the allotted time shown on the repair estimate. In the unlikely event that we cannot deliver the car on time due to reasons outside our control (i.e. parts in backorder, acts of God, insurance company delays) we will coordinate with our Clients to minimize any inconvenience to them.Give us a call today at 305.661.2939.
DO I NEED TO SCHEDULE AN APPOINTMENT BEFORE VISITING A EUROPEAN CENTER LOCATION?
MY INSURANCE ADJUSTER HAS NOT SEEN MY CAR YET. DO I HAVE TO FINISH THAT PROCESS BEFORE I GIVE YOU THE KEYS TO MY CAR?
Absolutely not. If it’s easier for you to leave your car with us and have the adjuster do their appraisal here, that’s no problem. European Collision Center works closely with all the major insurance companies and can easily advise them of any work and repairs that need to be done to your vehicle. Give us a call today at 305.661.2939.
DO I HAVE TO GET MORE THAN ONE ESTIMATE?
No, you sure don’t have to have more than one estimate to complete insurance company requirements and begin work on your vehicle.Give us a call today at 305.661.2939.
WHAT FORMS OF PAYMENTS DO YOU ACCEPT?
We accept Visa, MasterCard, and American Express credit and debit cards, cash and personal checks for your convenience. Give us a call today at 305.661.2939.
WHAT KIND OF CARS DO WE WORK ON?
I WAS JUST INVOLVED IN AN ACCIDENT. I’VE ALREADY CONTACTED ALL THE NECESSARY AUTHORITIES, BUT WHAT SHOULD I DO NEXT?
First of all, we’re sorry you’re in this position but European Collision Center is here to give you the highest quality repair. Review the Repair Process Here. Give us a call today at 305.661.2939.
IF SOMETHING GOES WRONG WITH MY REPAIRS, WHO DO I CONTACT?
At European Collision Center we give you our quality promise. If you have questions or something goes wrong, please don’t hesitate to contact us. Give us a call today at 305.661.2939.
